Terms & Conditions

Last Updated: 21/10/2024

Welcome to MealsByMom! These Terms and Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with these Terms and Conditions. Please read them carefully before placing any orders.

1.Introduction

MealsByMom is an online store based in India offering homemade sweets, snacks, and related products. By accessing our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

2.Eligibility

To use our services or make a purchase, you must be at least 18 years old. If you are under 18, you may use our website only with the supervision of a parent or guardian.

3.Products and Services

Product Descriptions: We strive to provide accurate descriptions of the products sold on MealsByMom. However, we do not guarantee that the product descriptions, images, or other content are entirely error-free, complete, or current.
Product Availability: All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time without prior notice.

4.Pricing and Payment

Prices: All prices listed on our website are in Indian Rupees (INR) and are subject to change without notice. Prices do not include applicable taxes, shipping charges, or payment gateway fees, which will be calculated at checkout.
Payment Methods: We accept payment through credit cards, debit cards, net banking, UPI, and other secure payment methods. All payments must be completed before the order is processed.

5.Order Process

Placing an Order: By placing an order on MealsByMom, you agree to purchase the selected products in accordance with these Terms. Once you place an order, you will receive an email confirmation.
Order Acceptance: We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or any suspicion of fraudulent activity.
Order Cancellation: You may cancel your order within [insert time frame, e.g., 24 hours] of placing it, provided the order has not been processed. MealsByMom reserves the right to charge a cancellation fee if applicable.

6.Shipping and Delivery

Delivery Locations: MealsByMom ships within India. Shipping charges and delivery times will vary based on location and product.
Delivery Time: We aim to deliver your order within the estimated delivery window. However, actual delivery times may vary due to external factors such as courier delays, public holidays, or unforeseen circumstances.
Shipping Charges: Applicable shipping fees will be calculated at checkout. Free shipping may be available for orders over a certain amount, as indicated on our website.

7.Returns and Refunds

Return Policy: Due to the perishable nature of our products, we do not accept returns unless the product received is damaged, defective, or incorrect.
Refunds: If you receive a damaged or incorrect product, please contact us within [insert time frame, e.g., 48 hours] of delivery. We will investigate the issue and, if eligible, offer a replacement or refund.
Refund Process: Approved refunds will be processed back to your original payment method within [insert time frame, e.g., 7-10 business days].

8.Intellectual Property

All content on MealsByMom, including but not limited to text, images, logos, and graphics, is the intellectual property of MealsByMom and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

9.User Conduct

You agree to use our website in a lawful manner. You are prohibited from using the site for:

– Violating any local, state, national, or international law.
– Engaging in fraudulent activity.
– Attempting to interfere with the functionality or security of the website.

10.Limitation of Liability

MealsByMom is not liable for any direct, indirect, incidental, or consequential damages that arise from the use of, or inability to use, our website or products. We provide our products and services on an “as-is” basis without warranties of any kind, whether express or implied.

11.Changes to Terms and Conditions

MealsByMom reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. We encourage you to review these Terms regularly to stay informed.

12.Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

MealsByMom
Email: karthickg7358@gmail.com